Contact ADT Customer Service
ADT Phone Numbers and Emails
Toll-Free Number:
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(800) 521-1729Residential
Customer Service:
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(833) 238-8441ADT Home Security Cameras
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(800) 664-5524ADT Identity Theft Protection
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(888) 474-6305ADT Smart Home Security System
ADT Emails:
Contact Information
ADT Website:
ADT Help Center:
Corporate Office Address:
Fax:
How Good is ADT's Customer Service?
Summary of ADT Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ADT?
Product/ Service Question:
- “Key remote not working”
- “Can't connect to online mobile account”
- “The camera is not working properl tried twice No response from sales person”
Payments and Charges Question:
- “Payment”
- “Billing”
- “Bill”
Request for Information Question:
- “Requesting for ADT front yard sign”
- “Question on service”
- “Question about my panel”
Activation/ Cancellation Question:
- “Accidentally signed document on Doc sign Need to cancel”
- “Cancel service”
- “Waiting for call back re scheduled upgrade that was canceled by you last Saturday”
Account Question:
- “REGARDING CHANGES ON MY ACCOUNT”
- “Reset my password for the app, problems with my system”
- “Problems with my account”
Staff Question:
- “ADT service repair”
- “Service call”
- “Customer service about billing”
Shipping and Delivery Question:
- “Did not get my batteries that were ordered on January 3 here it is a 19th and I have initiated a half a dozen calls to ADT. Still don't have any batteries.”
- “Because I haven't received my equipment”
- “Delivery”
Return/ Replace Question:
- “Needs return label”
- “Change my appointment”
- “Returning equipment”
Refund Question:
- “To get a refund”
- “Refund”
- “Refund back from one of your dealer safestreet”
Cards Question:
- “To see if they have my new credit card and see if I owe money”
- “No gift card”
- “Enter creditcard for payment”
Employment Question:
- “Payoff”
- “I have a job number and need to make an appointment”
Website/ Application Question:
- “Application”
Other Question:
- “Para servicios”
- “Message?”
- “Having trouble with armed my adt dystem”
About
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ADT Security Services is a large provider of security systems. The company was founded in 1874. Its headquarters is based in Boca Raton, Florida, United States. ADT Security Services provides the following products: Home Security Systems, Business Electronic Access Control, Home Remote Interactive Management & Automation Systems, Carbon Monoxide Detection, Business Video Surveillance, and many more. The company specializes in home security, business, and health solutions. A quote is provided on a free of charge basis upon customers’ request. The company offers their services in more than 30 countries all over the world. In February 2016 Apollo Global Management purchased ADT Security Services
ADT is ranked 108 out of 335 in Security and Protection Services category
USA, Canada, UK
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