ADT Home Security

I HAD ADT. I CHANGE MY PHONE COMPANY WHICH WASN'T CAPADIBLE WITH ADT. I SPENT 4 MONTHS TRYING TO GET A TECHNICIAN OUT TO CHANGE OVER TO THE THE PULSE SYSTEM THAT USES A CELL PH...

Do not use ADT in San Jose. AFTER selling you a contract about how great rapid police response is, they sent us a letter stating the police will no longer respond due to too many f...

We have had MANY issues with their customer service. The most recent issue is summarized below: Made an appointment to upgrade our current system. Teh technician did not sh...

I was renting a home and signed up for ADT after I had been burglarized. I signed the three year contract and everything was fine until the home rental I was renting sold and I had...

Today I experienced a confrontation in front of my house between an uneducated ADT/DirectSat salesman and another salesman that was very polite and nice. A salesman was...

It's AShame You Have tO GO THROUGH ALL THIS BULLJUST FOR GOOD SERVICE. smhFollow These Instruction and You Won'thave a problem.Once a operator...

A copy of an email that was sent to our ADT rep: Max, I do not have any additional emails to support this claim. We spoke after the last email and I again to...

Our alarm rang at 3:30am. After 5 minutes and no call from them(as is the procedure) I called them. They called in while I was on hold and LEFT A MESSAGE! THeir customer service pu...

An IN rep called trying to sell us a ADP Home security service, I didn't catch the start of call. My mother answered. When I came on I heard it was ADT. Mom said she didn...

I had Brinks home security, untii ADT bought them out, so I tried to call ADT to give them my current City Alarm Permit number, and after giving all sorts of personal ID info, and ...

Been with ADT 7 years. Paid $8500 for entire instal at my home. I pay them a bit over $250.00 every quarter. I have an insurance plan for all the hardware etc. Yesterday evenin...

ADT Security system is a total scam and ripoff! They refuse to honor their warranty/maintenance aggreement despite numerous attempts/phone calls. Today (april 6 2012)...

It's A Shame You Have tO GO THROUGH ALL THIS JUST FOR GOOD SERVICE. smhFollow These Instruction and You Won't have a problem.When Dialing you must complete the ...

I was contacted by phone to purchase the ADT security system, along with a program that if I shopped at a participation store and collected 100.00 worth of receipts each month and ...

We have been going through economic problems like many other due to the economy, and ADT penalized us because we couldn't afford it back then so we had to let it go. We have ...

The company is unresponsive about their faulty equipment. Their system beeps when nothing is wrong and I had to disable it. This started after I had the system for about a month....

I am a current customer with ADT and the service and the customer service is horrible. I am disputing a pass due balance from the beginning of the contract (4/11) and ADT refuse to...

ADT is not perfect but if you speak to the right person they will solve your problem rather quickly. For rebates Deals Specials and or billing and technical problem I use thi...

ADT Cancelled my contract 5 days after making a payment. ADT admitted it was a error on their part after a hour and 30 minutes of making phone calls and on hold and transferred in...

First of all let me say I will never ever do Business with ADT again. Customer Service Reps were very Rude, and whenever I asked to speak to a supervisor, there was never one avail...

ADT placed a unit in a vacant house for us. The unit never worked had to call for several repair calls. Called to cancel service because the unit never worked. They informed me tha...

I just purchased a new system with 14 zones at the start of the third week I left town. for the first five days I received 5 calls on 5 differnet zones with issues. WOW. I just cal...

I had Brinks Home Security and ADT took them over. I received a letter from ADT stating nothing would change with my services. Then on Jan. 9th I called ADT to cancel my services...

On 2-24-12 adt security came out to supposedly install a security system for $119.00.After taking my old system out and installing the new one(7hrs)the installer then drops the bom...

This is an ADT Sale Rep employee job review. When the company I work for, ADT, when they started selling security over the phone it should be a sign to our customers that we do not...

ADT is horrible! I have received the run around for over a year! Each associate does something different! I will never use them again! I have paid for a service that I did not rece...

I called ADT to inquire about their services. After talking to a totally FAKE person on the other end and being HIGHLY pressed to give them my credit card number, I realized that ...

We got our alarm on 1/13/2012 and just yesterday a letter came telling us we have to have a alarm permit for this and sales man didn't brother to tell us. ADT installed about 20 ho...

I have had ADT for 3 years. I cancelled my alarm system on 1/23/12 because I was getting rid of my land line. I was told over the phone that i'd be getting a credit back. I paid AD...

I've had adt for 8 years and every year they increase my bill. their reasoning is "to provide better service" To bad that a big lie! My alarm had gone off and those idiots call...